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Automotive Customer Survey
Contact Information
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Questionnaire
Location Visited:
1) How would you describe your visit to our facility?
Excellent
Good
Fair
Poor
2) Were you satisfied with the service received?
Yes
No
3) Was our staff friendly, efficient and knowledgeable?
Yes
No
4) Was the time estimate given for your work request accurate?
Yes
No
5) If additional work was necessary, were you consulted first?
Yes
No
6) Did you find our facility to be neat and clean?
Yes
No
7) Have you visited our facility in the past?
Yes
No
8) Would you visit our facility again in the future?
Yes
No
9) What is your main reason for
visiting our Website?
Specials
Product Research/Purchase
Contact Info
Other, I visited the website for:
10) What would you change about our facility?
11) Other comments/suggestions:
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